Portugal’s President Pledges Increased Medical Resources to Reduce ER Wait Times

Foreign residents who have struggled to decode Portugal’s overstretched emergency health network finally received a clear signal from the country’s highest office: extra ambulances, helicopters and staff are no longer optional—they are coming. President Marcelo Rebelo de Sousa, normally given to carefully chosen words, described the reinforcement of pre-hospital care as “natural” and, above all, “inevitable.”
A Conversation Every Foreigner Should Follow
Portugal’s public hospitals still treat everyone, regardless of nationality, but the pressure on urgent-care units has grown so intense that even insured newcomers often find themselves waiting hours for attention or paying for a private transfer. Knowing what upgrades are in the pipeline can help expatriates decide where to live, which clinic to register with and whether to rely on travel insurance for emergencies.
Presidential Push Meets Administrative Drag
Speaking to reporters after a summer event, the head of state admitted that the country is leaning on the Air Force to move critical patients by helicopter because a long-promised tender for civilian air ambulances stalled in paperwork. He characterised the military flights as a “few-month collaboration” rather than a permanent fix, adding that the civilian fleet will be restored once new contracts are fulfilled.
Why Helicopters Became the Political Symbol of Delay
Several regional hospitals still keep helipads locked behind red tape or outdated safety rules. That bottleneck, said Rebelo de Sousa, exposed how ill-prepared many facilities remain for “more intense and systematic” aerial evacuations.
As a result, Portugal tendered four H145 D3 helicopters to be run by GulfMed Aviation for roughly €77 million, a package that also finances Portuguese pilot training. GulfMed has already earmarked €40 million for the aircraft themselves, yet the service will not be fully functional until each hospital can actually receive them.
Staffing Gaps Keep Waiting Times High
New rotorcraft alone will not cut queues that build up in Lisbon, Porto and the Algarve every tourist season. The government therefore authorised INEM, the national emergency institute, to hire 200 extra emergency technicians while extending a special scheme that allows up to 1,070 retired physicians to re-enter public service.
Even with those measures, urban hospitals recorded yellow-code patients waiting more than nine hours last winter, and roughly 1/3rd of cases still breach the Manchester triage time-limits.
What Is Already Improving—and Why It Matters
Data from the first quarter show a 15 percent drop in average waiting times compared with 2024, helped by the “Ligue Antes, Salve Vidas” call-first policy that diverted hundreds of thousands of minor cases away from emergency rooms. The initiative, coupled with a new rule forcing hospitals to update bed occupancy daily, cut the number of days with closed ER doors by half.
Money on the Table, Deadlines on Paper
Besides the helicopter deal, the Health Ministry has set aside around €200 million for local health units and oncology institutes to settle debts to suppliers, a step officials argue is essential before ordering more ambulances, monitors and ventilators. Parliament is also debating incentives for doctors willing to relocate to under-served districts such as Alentejo and the interior Centro region.
How the Upgrades Could Affect You
For foreigners living along the coast, the most immediate benefit is likely to be shorter ride times and faster triage once more technicians hit the streets this autumn. Inland residents stand to gain from the promised aerial network, provided their nearest hospital completes the mandatory helipad upgrades. Tourists who count on travel insurance should check whether their provider covers military transfers until the civilian fleet is ready.
Looking Beyond Portugal’s Borders
Compared with many EU neighbours, Portugal already logs twice as many emergency-room visits per capita, a hangover from decades of easy walk-in access. Officials hope that stronger primary-care clinics, stricter referral rules and the forthcoming equipment boost will nudge the country closer to northern-European utilisation rates, freeing resources for genuine emergencies.
In the president’s own words, more capacity is not optional. For anyone who calls Portugal home—temporarily or for the long haul—understanding the new map of emergency care is now part of basic settlement planning.

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